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Our National Account Coordinators are true professionals.
They manage the entire move experience through a proactive communication
process which involves data gathering, information sharing, service
failure prevention and, if needed, immediate recovery strategies.
Our coordinators provide a "seamless" move experience from beginning to end by serving as the single point of contact for customer concerns. They handle unforeseen situations,
are available to the
customer during all working hours, and are attentive to all details of
the customer's individual needs.
At Rossiter, our
coordinators follow through on all promises as well as communicate all
aspects, actions and details pertinent to the customer's move
experience. Using a Move Management system developed through years
of experience assures excellent follow through on all aspects of the
move while providing quality assurance at every level of assistance and
action.
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